Client: National Professional Association · Australia
The awards program already had strong industry credibility. The challenge wasn’t awareness, it was conversion. Awards campaigns have a tendency to become transactional: dates, categories, deadlines. The communication tells people when to enter but rarely explains why entering matters to them specifically.
The brief was to build a campaign strategy that moved beyond standard deadline reminders and created genuine momentum across multiple channels. Different audience groups, marketers, agencies, brands, and industry professionals, needed messaging that spoke to their specific motivations, not a single broadcast to everyone.
The strategy used proof, authority, and targeted messaging to give each audience clearer reasons to engage. Real industry voices were central to the approach, judges and previous winners sharing their perspective on what the awards meant to them and why entering was worth it. These insights were adapted across email, social media, website content, and video, making the campaign feel more human and more credible than a standard promotional push.
Entries grew from 191 to 240, a 25.7 percent increase year on year, representing 49 additional entries. Revenue tracked in line with that growth.
The campaign moved well beyond deadline reminders. It gave marketers real reasons to enter, and that showed in the numbers.
Using the voices of judges and past winners changed the tone entirely. It felt like the industry speaking to itself, not an organisation promoting its own event.
Professional Services · CRM Strategy · Client Onboarding Automation
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